Eastern Oregon Net, Inc.
The Internet Done Right

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Support: Questions and Answers List

The Q & A database contains 66 items(s).

Dialup

• How do I set my dialup modem for use with mandatory ten-digit dialing?

DSL

• What does DSL stand for?

Email

• Can I use my favorite email software with the email filtering service or do I have to use EONI Web Mail?

• Email domain forgery and sender policy framework (SPF)

• Forbidden/blocked attachments

• How can I access my e-mail at EONI when I am traveling?

• How did I get this junk email I do not want? What do I do to stop this? How do I stop the spam?

• How do I access and personalize my email filtering service?

• How do I access EONI Web Mail?

• How do I set my eoni.com email address to forward to another address?

• How do I use the white list (trusted senders) and black list (blocked senders) in the email filtering service?

• How does EONI handle spam, attachments and other bad email?

• How to setup EONI email for a child

• Norton Antivirus-Is my computer still protected against viruses if I disable Email Scanning?

• What is my login and password for the email filter?

• What is the EONI email filtering system?

• What is the quarantine and how do I see what is in the quarantine?

• Where are the emails with viruses kept?

• Why can't I send and receive email?

• Why do I get a timeout when attempting to send email.

• Why do I get bounced, undeliverable messages and attachments for email that I never sent?

• Why does Outlook Express block attachments?

• Will the anti-virus software used by the EONI Email Filtering Service to filter my email for viruses interfere with my current anti-virus software?

General

• Does EONI block any TCP/IP network ports or use a firewall on customer connections?

• How can I change my home page?

• How can I make EONI my home page?

• I cannot get dialed-up with my other EONI account

• I tried to dial-up and connect and it keeps asking me for my password and username..

• What Are Some Good Tech Tips For The Basic Computer User?

• Where can I recycle old electronic equipment such as cell phones and rechargeable batteries?

• Why am I unable to send email? I get an error message,

• Why do graphics (Pictures and fonts) not show up correctly?

• Why does my FTP or email sending not work with EONI high speed service?

• Why is my high speed Internet connection slow?

• Why won't the page update when I click on Refresh?

Hosting

• How do I choose between a Basic Virtual or a Complete Virtual hosting account?

• What are the practical advantages of dynamic, database-driven pages?

• What is meant by "database-driven"?

• What is meant by "dynamic" pages?

• Why does Complete Virtual hosting cost more than Basic Virtual?

Internet Access - Windows

• Why is my dialup Internet connection slow, disconnecting for no apparent reason, or otherwise not working?

• Disconnecting from the Internet locks up my system

• I can not send or receive e-mail, what's wrong??

• I can?t save my password in the dialup box (DialUp Networking, or DUN).

• In Windows, how can I dial up to the Internet if there is no icon on the desktop for the connection?

• It won't accept my password, what's going on??

• What do the dial-up networking error codes mean?

Internet Browsing

• How can I set my font and type sizes for Microsoft Internet Explorer browser once and for all to see any Web site's fonts and type sizes the way I want?

• What Browsers Are Recommended or Supported?

• What browsers work best with the World Wide Web?

Web Page Basics

• Can I use counters and forms on my web page?

• How can I get my own unique domain name?

• How do I access and administer my Basic Virtual Server site?

• How do I access and administer my Complete Virtual Server site?

• How do I choose good filenames?

• How do I FTP to my web space on my domain?

• How do I load my web page on the web server? Can I use FTP?

• How do I make my pictures available on eBay?

• How do I make pages and how do I learn about HTML?

• How do I put my website online for the world to see?

• How Do I Use My Personal Web Space?

• What is a Web Application?

• What is the address for my web page?

Wireless

• Can I Use My Wireless Capability While Traveling?

• How can I minimize signal interference when I wirelessly connect my laptop to my router?

• How do I increase the performance of my home wireless network?

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